{"id":264,"date":"2025-09-15T13:44:24","date_gmt":"2025-09-15T11:44:24","guid":{"rendered":"https:\/\/jnrpuff.de\/?page_id=264"},"modified":"2025-09-15T13:44:25","modified_gmt":"2025-09-15T11:44:25","slug":"versand-und-lieferung","status":"publish","type":"page","link":"https:\/\/jnrpuff.de\/en\/versand-und-lieferung\/","title":{"rendered":"Shipping and delivery"},"content":{"rendered":"

Shipping and delivery<\/h1>\n\n\n\n

Order processing and dispatch times<\/h2>\n\n\n\n

Processing time:<\/strong> Your order will be processed and packed within 1-5 working days.<\/p>\n\n\n\n

Delivery time:<\/strong> The standard delivery time is 10-15 working days from dispatch.<\/p>\n\n\n\n

Important note:<\/strong> Shipping only takes place on working days. There is no shipping on weekends and public holidays.<\/p>\n\n\n\n

Consignment tracking<\/h2>\n\n\n\n

Once your order has been dispatched, you will automatically receive an e-mail with your individual consignment number. You can use this to track the current status of your delivery online at any time.<\/p>\n\n\n\n

Please note:<\/strong> The tracking information is only updated in the tracking systems 3-7 days after dispatch. Please be patient if the data is not yet available.<\/p>\n\n\n\n

Order changes and cancellations<\/h2>\n\n\n\n

Before dispatch:<\/strong> You can cancel your order or change the delivery address at any time as long as the goods have not yet been dispatched.<\/p>\n\n\n\n

After dispatch:<\/strong> Once your parcel has left our warehouse, cancellations or changes of address are no longer possible.<\/p>\n\n\n\n

Customs clearance and DDP shipping<\/h2>\n\n\n\n

We offer DDP dispatch<\/strong> (Delivered Duty Paid) for selected countries. This means for you:<\/p>\n\n\n\n

    \n
  • No additional customs duties<\/li>\n\n\n\n
  • No own customs clearance required<\/li>\n\n\n\n
  • All costs are already included in the purchase price<\/li>\n<\/ul>\n\n\n\n

    DDP availability by region:<\/h3>\n\n\n\n

    \u2705 Available DDP countries:<\/strong><\/p>\n\n\n\n

      \n
    • USA<\/strong> - Shipping via UPS (except Alaska and Hawaii)<\/li>\n\n\n\n
    • Australia<\/strong> - Shipping via Australia Post<\/li>\n\n\n\n
    • United Kingdom<\/strong> - Shipping via DPD Express<\/li>\n\n\n\n
    • Europe<\/strong> - Shipping via DHL Express \/ DPD Express<\/li>\n<\/ul>\n\n\n\n

      \u274c Limited DDP availability:<\/strong> Due to strict customs regulations, DDP is currently not available for:<\/p>\n\n\n\n

        \n
      • Denmark<\/li>\n\n\n\n
      • Australia (restricted)<\/li>\n\n\n\n
      • Norway<\/li>\n\n\n\n
      • Switzerland<\/li>\n<\/ul>\n\n\n\n

        Please note the current conditions at the time of your order.<\/em><\/p>\n\n\n\n

        Additional shipping information<\/h2>\n\n\n\n

        Remote areas:<\/strong> Additional charges may apply for hard-to-reach or remote delivery addresses. The delivery time may be extended accordingly.<\/p>\n\n\n\n

        Our commitment:<\/strong> We do everything we can to ensure that your order arrives on time and in perfect condition.<\/p>\n\n\n\n

        Customer support<\/h2>\n\n\n\n

        If you have any questions about shipping, special delivery requirements or other concerns, please do not hesitate to contact us.<\/p>\n\n\n\n

        Contact:<\/strong> aevktvanleon@gmail.com<\/p>\n\n\n\n

        Our team endeavours to offer you the best possible service and to process all your requests quickly and competently.<\/p>\n\n\n\n\n\n

        <\/p>","protected":false},"excerpt":{"rendered":"

        Versand und Lieferung Bestellabwicklung und Versandzeiten Bearbeitungszeit: Ihre Bestellung wird innerhalb von 1-5 Werktagen bearbeitet und verpackt. Lieferzeit: Die standardm\u00e4\u00dfige Lieferzeit betr\u00e4gt 10-15 Werktage ab Versand. Wichtiger Hinweis: Der Versand erfolgt ausschlie\u00dflich an Werktagen. An Wochenenden und gesetzlichen Feiertagen findet kein Versand statt. Sendungsverfolgung Nach dem Versand Ihrer Bestellung erhalten Sie automatisch eine E-Mail mit […]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-264","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/jnrpuff.de\/en\/wp-json\/wp\/v2\/pages\/264","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jnrpuff.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jnrpuff.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jnrpuff.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jnrpuff.de\/en\/wp-json\/wp\/v2\/comments?post=264"}],"version-history":[{"count":1,"href":"https:\/\/jnrpuff.de\/en\/wp-json\/wp\/v2\/pages\/264\/revisions"}],"predecessor-version":[{"id":265,"href":"https:\/\/jnrpuff.de\/en\/wp-json\/wp\/v2\/pages\/264\/revisions\/265"}],"wp:attachment":[{"href":"https:\/\/jnrpuff.de\/en\/wp-json\/wp\/v2\/media?parent=264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}